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Feature Requests
752
Integrations
60
Bugs
123
Roadmap
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Planned
17
Magic Agents triage any ticket source
Feature Requests
3
Magic AI: CW board inclusion/exclusion
Feature Requests
10
Group Views
Feature Requests
32
Ability to auto-assign new threads
Feature Requests
21
Change the width of the channel bar on the left
Feature Requests
In Progress
6
Have an ability to be on a voice call
Feature Requests
11
Channel Folders
Feature Requests
4
Double booking in Planner
Feature Requests
55
Inbox: Public channels and easier channel creation
Feature Requests
18
Memory Persistence
Feature Requests
3
Change 'Exclude Specific Boards' to 'Include Specific Boards'
Feature Requests
100
SMS texting chat support
Feature Requests
78
Rewst vendor integration
Integrations
36
Option to customize my notifications
Feature Requests
Complete
23
Ability to change default time entry submission to "save external entry"
Feature Requests
3
Ability to filter threads based on resources
Feature Requests
3
need for date stamp addition
Feature Requests
1
Inbox as a pod in Autotask
Feature Requests
1
Q&A support and overhaul for threads
Feature Requests
3
Enable Web Search Functionality for Magic AI, Agents & Chat with Magic
Feature Requests
1
Service Ticket Pod Sorting in ConnectWise
Feature Requests
2
For messenger desktop, provide returning users easy option to sign out for instances where messenger may be deployed to a shared computer
Feature Requests
3
Images are too small
Feature Requests
1
Commands in Note tab
Feature Requests
1
30-90 day thread ingestion history upon Member Activation or Channel creation
Feature Requests
2
MUltiple assigned to
Feature Requests
1
Location Address
Feature Requests
1
be able to see ticket priority
Feature Requests
1
Log of what happened in Inbox (contact was not find)
Feature Requests
2
Status in the List of tickets is not updated.
Feature Requests
1
Recent Threads Need Date / Time Stamp
Feature Requests
5
Have an alternative way to log in to Inbox
Feature Requests
5
Add flags on time entry for discussion, internal or resolution
Feature Requests
2
Actions to show above notes
Feature Requests
5
Utilize AI to route a ticket to a ticket review channel
Feature Requests
6
Tickets should not been reopened after 7 days passed
Feature Requests
6
Allow to download attachments through messenger
Feature Requests
6
Option for condensed/ "list" view of tickets in Inbox
Feature Requests
6
Chat with Magic with Related/Child Tickets
Feature Requests
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