A weird thing, maybe intentional. I have a couple of old tickets that I started that were passed off the other techs and I'm getting them added back to my inbox showing that I'm the only member on the ticket. It should show a different tech and not me. We don't use ticket owners and just let it default. A helpful note, our other techs are not using Thread yet (but are still members) as we are testing and implementing for a smaller group of us.