My contact exists in Connectwise and Messenger is enabled.

Customer reports that every time they come back to Teams, they have to relogin.

WBM, Ticket #995161 from teams -> inbox messages are showing up from inbox -> teams messages are NOT showing up.

Multiple times typed "test" and it didn't work Tyler Mack 3/20: 3:47pm, 5:47pm EST 3/21 1:17PM, 3:17pm EST

When we switch reply context in Inbox, i.e. when we are typing an internal note and switch to reply or vice versa, we lose any saved drafts we have written. We expect Inbox to carry over any draft we have written in reply if we switch over to internal note and vice versa.

In Inbox on Mac, we are running into the following symptoms: Thread is updated and should flow out of Dynamic channel The Thread does not filter out of channel until we click out of the channel and back in or we hit command+r to refresh Counters for the channel not updating unless we refresh (command+r)

While searching new thread comes shows in the results list, even if it doesn't match the search criteria!

Don't have the ability to edit or delete a note in Inbox - you can do it in ConnectWise, but it never synchronizes back.

Messenger was showing messages from the child ticket, When bundling tickets in connectwise, messenger confuses messages