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Feature Requests
661
Integrations
55
Bugs
116
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Planned
10
Re-opened threads should go to the board they were closed on
Feature Requests
42
Magic AI: Auto-recommend a new summary for low-context initial summaries
Feature Requests
9
I want to be notified when a thread is assigned to me
Feature Requests
30
See ticket due date in Inbox
Feature Requests
45
Multi Factor Authentication
Feature Requests
4
Change the width of the channel bar on the left
Feature Requests
In Progress
7
When using Chat tab from Teams, if you have active threads - bot should ask if you are looking to update an existing thread or start a new thread
Feature Requests
2
Have an alternative way to log in to Inbox
Feature Requests
55
Halo PSA
Integrations
10
Option to customize my notifications
Feature Requests
55
SLA alerting
Feature Requests
Complete
1
Messages for different tickets are getting grouped into one
Feature Requests
18
MSFT Teams Service app: Draw attention to Messenger with a larger app, left-aligned
Feature Requests
41
TimeZest Integration
Integrations
8
Ability to zoom in on image attachments in Inbox
Feature Requests
13
Employee Photos
Feature Requests
95
Single-Sign On (SSO) login for Partner members
Integrations
10
Automatically change the status of a ticket based on chat actions
Feature Requests
1
Need to start displaying audit logs in Admin panel
Feature Requests
79
Automatically move tickets to in progress status when replying to a thread
Feature Requests
2
Note updates also send to Channel / Ticket updates repost thread
Feature Requests
3
Add "Change Priority" to the action list
Feature Requests
2
Auto-Fill Date on time entry
Feature Requests
18
Hide threads from specific boards (ex: Internal) from displaying to contacts in Messenger
Feature Requests
43
Ability to add contacts in CC field (approvals workflows)
Feature Requests
64
Scheduling: Calendar view and delegated scheduling capability in Inbox
Feature Requests
23
Notify techs when *Mentioned*
Feature Requests
26
Time entries in TimePad: Ability to edit start or stop times by typing in the number directly (versus using the standalone clock inputs)
Feature Requests
6
We would like non-chat threads that become chats to route to a specific channel
Feature Requests
17
Populate Work Role and Work Type Defaults in TimePad
Feature Requests
3
Want to see Cloudradial portal in Teams
Feature Requests
25
Log which user took an action in Inbox
Feature Requests
33
Ability to view and change agreements
Feature Requests
2
As a user of Messenger Desktop, I want to be able to drag the Chatgenie Messenger Desktop App window to a different location on my screen.
Feature Requests
11
Custom bot responses
Feature Requests
4
Map statuses with PSA
Feature Requests
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