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Admin (89)
Messenger (92)
Slack (19)
Teams (46)
Inbox (377)
Inbox Mobile (6)
Magic AI and automation (63)
Planner - Scheduling (5)
Magic Agents (3)
Update status when accepting ticket
When you hit accept on the pop up, it assigns you to the ticket, can we get it to update the status to one of our choosing? either automatically or pop up an option to set the status?
2
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under review
30
When @mentions are released, we would like @mentioning internal resources to default to internal note and @mentioning client resources to default to reply
3
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under review
7
When a contact without an email is assigned to a Thread, we would like to see who is assigned
Inbox currently shows "Unknown" when a contact without an email is assigned to a thread.
1
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under review
5
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