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Feature Requests
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Admin
Messenger
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Inbox Mobile
Magic AI and automation
Planner - Scheduling
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Admin (91)
Messenger (94)
Slack (20)
Teams (50)
Inbox (388)
Inbox Mobile (6)
Magic AI and automation (71)
Planner - Scheduling (6)
Magic Agents (7)
Stop running timer when switching to another ticket
3
·
planned
44
See ticket due date in Inbox
We use the due date field in connectwise and would like to see it in inbox
6
·
planned
34
Include images in TimePad entries
Be able to paste screenshots into timepad time entires
5
·
planned
27
Update status when accepting ticket
When you hit accept on the pop up, it assigns you to the ticket, can we get it to update the status to one of our choosing? either automatically or pop up an option to set the status?
3
·
planned
32
I want to be notified when a thread is assigned to me
We have dispatchers assign threads to techs in Inbox. Our techs want to get notified when they are assigned to a thread so they can start working on it. We want our techs to be working out of Inbox when handling threads but right now our techs dont get notified when they are assigned to a thread as the owner and it moves to My Inbox. We would like to receive a push notification in Inbox when a Thread is assigned.
1
·
planned
10
Change the width of the channel bar on the left
Currently cant read the names of the channels when its too long.
1
·
planned
5
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