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Ability to auto-assign new threads
As the app doesn't quite alert loudly or long enough, being able to auto assign chats in round robin to our agents would be helpful to ensure clients get a response from Live Chat.
5
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Agentic AI
·
planned
46
Magic AI: CW board inclusion/exclusion
the list of boards to exclude is far longer than the list of boards to include. Maybe an exclude list is not the best UI choice. See attached
2
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Agentic AI
·
planned
5
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