When technicians log time entries in Autotask, the summary/notes field is treated as an external note by Thread and pushed to end users via the Teams chat integration. Since Autotask does not have a public/internal toggle for time entries, there is currently no way to prevent these from appearing in the client's Teams chat while still using the summary field for billing and invoicing purposes. The request is to add an option to suppress time entry messages from being sent to clients through the Teams chat integration, without impacting their use for billing documentation.