Selections and Bulk Actions in Views
Autopilot
Merged in a post:
Super Magic cannot take Mass action
J
Jon James
Super Magic found a lot of tickets that I would like to close - it was able to find them based on the summary and the client name. I asked it to close 56 tickets at once, and it cannot do a mass action. It wants me to confirm each ticket
J
Jon James
ultimately I had to go into our PSA to mass close these.