Multi-Tenant SSO
S
Steven Gates
Currently, the SSO integration in Thread Inbox only supports authentication with the tenant it was originally registered with. Users attempting to login from other tenants receive errors, causing disruptions for co-managed users. This limitation hinders the seamless experience for organizations managing external users.
Proposed Feature: Implement a feature that allows Thread Inbox to support multi-tenant SSO. This feature should recognize when a user belongs to an external tenant and correctly handle the authentication loop, enabling both internal and external users to log in without encountering errors.