Filter views by ConnectWise Ticket Level - Parent/Child | Voters

Filter views by ConnectWise Ticket Level - Parent/Child

Randy Mitchell

In instances where tickets are bundled, would be valuable to filter Inbox Views to display only the Parent tickets. Currently, Inbox views display all tickets (both Parent and Child).

May 21, 2025

Danielle Vickstrom

Ricky Balmaceda / Tmack - Can we get this filtered added in Inbox views, please? Would help keep our boards MUCH cleaner looking for 'new' tickets, especially when there are multiple alerts bundled to the same 'outage' type ticket.

Angelique Salgado

Yes, being able to filter out child tickets from the views would have a huge impact for our team while using Inbox.