Feature Request: Dynamic Variables for User-Specific Views in the Inbox
M
Mac Kay
Implement a system of dynamic variables in the Inbox’s view feature, enabling automatic user-specific customization. These variables should identify user-specific data like user ID and team ID, dynamically constructing views that present relevant, individual data.
This will allow a shared help desk view to automatically show each user their assigned tickets without requiring separate views for each team member.
Benefits:
• Streamlines the process for managing views across teams.
• Reduces redundancy by eliminating the need for multiple similar views.
• Improves usability by automatically reflecting user-relevant information.