Partner requests the ability to prevent Magic AI and Thread automation from interacting with tickets created from ConnectWise Service templates. These tickets typically have 'Compliance...' or 'user count' in the summary, and initial comments labeled 'template...' in the header. The goal is to exclude these tickets from auto-responses, reminders, and other Magic AI actions, without disabling automation for the entire board. This would help avoid unnecessary emails and actions on recurring, template-based tickets.