Better Live Chat Summaries!
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T
Tyler Mack
If it gets cut off, put the whole summary in the first message
M
Mark Alayev
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We are going to be working on this and making it consistent from Messenger, Slack and Teams. Also if we cut off the summary, should we put a copy of it as the first message as well?
M
Mark Alayev
Spoke with Tyler - We should leave the current behavior, where the first message is initial description, but also add it to the summary as well with the limitations above.