Add activity to CW from Chat | Voters

Add activity to CW from Chat

Thread

We would like to be able to add activity to an opportunity from chat!

September 17, 2019

Mark Alayev

marked this post as

open

Hi Everyone - Based on feedback we've been getting and success of deploying Teams / Slack service bots - we are going to change this to re-open. We will probably do this in the future (next year) in the context of New Sales flow on Live Chat on websites.

Thread

marked this post as

planned

Brady Nielsen

This is a big ask from multiple departments. There isn't a good way to access Activities from mobile in CW. Having the ability to view/modify them as well would be ideal.