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Magic 2.3

🔄 Cancel Approvals via Slash Command: More Control in Chat 💬
Members can now
cancel approvals directly from chat
in
Inbox
, using a slash command—ideal when a request becomes irrelevant or an approver is unavailable. It’s a small shortcut with big impact on speed and flexibility.
What’s New?
  • 💬 Cancel active or pending approvals from
    Inbox
    with
    /approval cancel
  • 🚫 Prevents unnecessary follow-ups when a request is no longer needed
  • ⚡ Streamlines workflows by skipping manual intervention
📍 Where to Find It?
  • In any chat in
    Inbox
    where an
    approval is active
    , use the slash command to cancel instantly
.
🛠️ Approval Status Mapping: More Flexible Inbox Workflows 🎛️
Admins can now map approval statuses in workspace preferences to better align with their boards and flows. This gives more customization across teams and clients.
What’s New?
  • 🎯 Map approval-related statuses directly in Inbox settings
  • 🧩 Align approvals with your board’s status language
  • ⚙️ Works across multiple boards and workspace preferences
📍 Where to Find It?
  • Inbox
    →
    Preferences
    →
    Workspace Settings
    →
    Status Mapping
.
📊 Intent Usage Count: Know What’s Working ✅
You can now see
how often each Magic Agent intent is used in Thread
. The new “
Used
” column gives visibility into what’s driving automation across your PSA—perfect for optimization.
What’s New?
  • 📈 New “Used” column added to Magic Agents table
  • 📊 Helps prioritize and optimize top-performing automations
📍 Where to Find It?
  • Go to
    Admin
    →
    Magic AI
    →
    Agent Tab
    → Check the “
    Used
    ” column in the table