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@ mention team members

in progress

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tag a member from my team and that member will see all the tickets they are tagged on and can remove themselves from it.

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Kristof Orts

Merged in a post:

ability to add people to ticket in cc

Gillian Young-Zerr

currently unable to add people to ticket via cc mode, would be good for getting approvals ect

August 16, 2022

February 13, 2023

Stephen Boss

marked this post as

in progress

This is currently in development

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It should be possible to:
an additional resource (internal engineer) to work on or assist with ticket who is not the ticket owner
Add an additional external contact to receive communication/email updates, etc. (this person could be a CSE, key stakeholder, account manager, etc.)

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marked this post as

planned

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