Post to User Instead of Channel | Voters

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Post to User Instead of Channel

complete

ramon@entechus.com

Would be nice to have the options to send the card alerts directly to a user instead of a channel.

November 21, 2019

Mark Alayev

marked this post as

complete

This has now been completed and is live! Please note that a user needs to be assigned a ticket at least once for this to work.

Mark Alayev

marked this post as

in progress

We are currently testing this feature out and are scheduled to release it by May 18th.

Mark Alayev

marked this post as

planned

Mark Alayev

Hi Mint! We currently have this ability. If the ticket is assigned to a user & you have a flow to push that ticket into any channel in Slack; it will be sent in a one on one to the user!

However, We will be adding a new section to the website where you can have it send to all users if they are assigned, whether you have a flow or not! Let me know if I can help you with anything!