Post to User Instead of Channel | Voters

Post to User Instead of Channel

complete

Mint Moped

Would be nice to have the options to send the card alerts directly to a user instead of a channel.

November 21, 2019

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marked this post as

complete

This has now been completed and is live! Please note that a user needs to be assigned a ticket at least once for this to work.

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marked this post as

in progress

We are currently testing this feature out and are scheduled to release it by May 18th.

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marked this post as

planned

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Hi Mint! We currently have this ability. If the ticket is assigned to a user & you have a flow to push that ticket into any channel in Slack; it will be sent in a one on one to the user!

However, We will be adding a new section to the website where you can have it send to all users if they are assigned, whether you have a flow or not! Let me know if I can help you with anything!