The bot postedi n my channel the following link:
When I click it, it brings me to a login page for autotask even though I am logged in, once I log in, I don't get to the ticket.
In my case the correct URL is
The issue is, my instance is ww14 and not ww2
By sending me to ww2 it beings me to a login, if i log in, it redirects me to the proper ww14 but I don't get to see my ticket.